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CORE Blog
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How to Unlock Hidden Insights in Your Government Agency's Revenue Report
For government agencies, a revenue report is not just a financial document. It’s a strategic tool to guide budgetary decisions,…
The Benefits and Challenges of a Government ERP Payment System
With the ever-growing shift toward digital transactions, the need for governments to implement more extensive front- and back-end system integration…
How PayPal and Venmo Can Help You Modernize Your Citizen Payment Experience
The Experience Era is upon us. Citizens expect to interact with their local government in the same ways they interact…
Government Kiosk Payments for Secure, Convenient Transactions
Modernization allows governments to stay in tune with the evolving expectations of their citizens, who increasingly expect convenient and efficient…
The Value of Partnership—Why Choosing the Right Vendor is Important for Government Agencies
For government agencies, choosing the right technology vendors and partners can make or break the citizen and the employee experience.…
The Power of Online / Web Payments
Increase Convenience and Improve Speed-to-Payment The current payment experience is riddled with a few challenges for consumers. With the average…
What Is EBPP? Exploring Electronic Billing Presentment and Payment Solutions
*Last Updated: July 6, 2023 Electronic billing presentment and payment (EBPP) is the process of electronically delivering bills or invoices…
Accelerate the Constituent Experience with Better Time to Value
In today’s fast-paced digital world, government agencies seek solutions to enhance efficiency and deliver a modernized experience for its constituents.…
Prioritizing People — How Local Governments Are Serving Citizens and the Staff Who Serve Them
Convenient and modern payment processes are a critical focus for government agencies, and providing efficient digital payment solutions to citizens…
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What Is an Electronic Billing System? [Your Guide to E-Billing]
*Last Updated: June 16, 2023 An electronic billing system, or e-billing system, processes online payments as electronic bills and payment…
5 Common Challenges of RFPs for Content Management and Payment Processing
Government agencies rely on request for proposals (RFPs), but that process can be lengthy and complicated as you work to…
New Debt Collection Laws of 2022: Information for Government Organizations
Government organizations have a singular focus—providing exceptional service and support for citizens. Regarding financial transactions, citizens deserve to be informed…
Prioritizing Property—How Local Governments Can Improve Staff and Resident Experiences
For decades, government agencies and departments have structured their billing and payment processes through the identification of their citizens. In…
How Digital Payment Solutions Can Boost Municipal Efficiency and Save Costs
The public sector depends on consistent revenue to serve their community. Efficient digital payment solutions do more for government agencies…
Why Local Governments Need the Best Event Ticketing Software
For local governments, community events are one of the most effective ways to strengthen neighborhood bonds and facilitate citizen engagement.…
![How to Modernize Payment Processing for Government Organizations [An Integrated Solution]](data:image/svg+xml;nitro-empty-id=NzkxOjQ4MA==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgNzY4IDUxMiIgd2lkdGg9Ijc2OCIgaGVpZ2h0PSI1MTIiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Modernize Payment Processing for Government Organizations [An Integrated Solution]
The digital landscape is accelerating at an unprecedented pace. With each technological advancement, the world morphs into something new. Every…
How a Payment Solution That Integrates with Your Accounting Software Can Streamline Your Operations & Solve Fragmentation
When operating a government organization, fragmented accounting processes can create excessive stress and increase your team’s workload. While this issue…
Free Resource: PCI Compliance Checklist for Government Organizations
The standards for PCI compliance can be complicated, especially when trying to decipher the legal, technical and banking language surrounding…
6 Ways Using Bill Paying Services Increases Citizen Engagement
Organizations across industries struggle to engage their customers. We live in an increasingly busy world, meaning it’s increasingly difficult and…
How Government Municipalities Can Use Bill Paying Service Solutions to Serve Underbanked Citizens
In 2019, the Federal Deposit Insurance Corporation (FDIC) surveyed the use of banking and financial services in households. They found…
Is the Best Free Software for Payment Management Worth It?
Automated pay management systems make sense for business. Along with flexibility and security, these systems reduce labor costs and the…
How Disconnected Payment Processes Hurt Everyone
Just as most businesses must prioritize a streamlined payment process for customers, it’s critical for government agencies, departments etc. But…
2023 Payment Processing Trends Across Industries
If there’s one thing we’ve learned over the past several years, things can change rapidly in the tech world. And…
How Better Payment Experiences Drives Efficiency for Your Customers and Team
We’ve modernized shopping with the click of a button and package delivery the next day. We’ve even modernized the art of…
eBook Recap: Secure Payment Systems: Finding the Right One for Your Constituents
Finding the right payment system for your residents can be a significant obstacle. Many government organizations struggle to overcome the…
A Brief Summary of 3 Major eBilling Payment System Pain Points
A payment system’s design is one of the most critical components to assess when searching for a platform that ticks…
![3 Reasons to Switch to an Automated Payment System [& 3 Reasons Paper Isn’t Doing You Any Favors]](data:image/svg+xml;nitro-empty-id=ODI0OjQ4Nw==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgNzY4IDUxMiIgd2lkdGg9Ijc2OCIgaGVpZ2h0PSI1MTIiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
3 Reasons to Switch to an Automated Payment System [& 3 Reasons Paper Isn’t Doing You Any Favors]
Customers today expect a certain level of electronic interaction at every point in their journey with a business, which leaves…
3 Major Pain Points of eBilling Payment Systems
45% of businesses say that slow payment completion times are a major pain point. Likely the same is true for…
Utility Payment Processing: A Resource Guide for Meeting Evolving Expectations
Living in a rapidly progressing digital age can be challenging. Across every industry, there’s a shift in customer expectations regarding…
What Are Integrated Payments?
These days, it seems like every government entity is moving toward unified, collaborative systems. This trend is primarily due to…
AIC truly puts the ‘IN’ in Indiana
Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With…
Your Top Choice for Government Payment Solutions: Customer Portals
One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part…
Your Guide to Electronic Government Payment Systems: 3 Benefits to Consider
Governments often find themselves tied to traditional paper billing methods. However, the world continues to move forward at an unprecedented…
7 Benefits of Going Paperless in Healthcare
Medical debt is overwhelming patients and saddling them with lasting health issues. Frustrating and outdated billing practices in the healthcare…
4 Trends in Healthcare Payments to Watch for in 2022
The COVID-19 pandemic thrust the healthcare industry into the spotlight. Under intense circumstances, industry leaders pushed themselves to the limits…
How to Improve Government Payments with EBPP (Electronic Billing Presentment and Payment)
We are in the middle of a digital revolution in the private sector. The digital world is evolving rapidly, propelling…
Making Magic Happen for Government Finance Officers
These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some…
Why Self-Service Technology Is Good For Your Business
Self-service technology is everywhere. From parking garage ticketing to grocery store self-checkout, the idea of self-service is omnipresent. It’s common,…
Text-2-Pay: Is It Right for Your Company?
In 2022, we are all more tied to our smartphones than ever. 74% of Americans feel uneasy when they leave…
![What Is Service Request Management? [Why You Need It]](data:image/svg+xml;nitro-empty-id=ODYzOjQyNQ==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgNzY4IDUxMiIgd2lkdGg9Ijc2OCIgaGVpZ2h0PSI1MTIiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
What Is Service Request Management? [Why You Need It]
Service request management software is one way to make sure the needs of your customers, vendors, and employees are efficiently…
9 Steps to Introducing New Technology in the Workplace
Technology makes it easier for employees to do their job, but sometimes encouraging employees to adopt the latest tech can…
What is a Virtual Terminal For Credit Card Processing? Everything You Need To Know
The world of payment processing is shifting every day. With each new technological advance, merchants must accommodate the growing number…
What You Need to Know About Hosted IVR Solutions
*Last Updated: August 16, 2023 A hosted IVR solution can help your company: Increase accessibility to customers around the clock.…
How Does Technology Increase Efficiency in Your Organization?
Time continues to barrel onwards, and the further we get into the 21st century, the more technological innovations come our…
How Healthcare Payment Models are Shifting in a Pandemic Era
To say COVID-19 changed healthcare is an understatement. The pandemic has not only upended the standard patient care approach, but…
What Is an Effective Event Management System and How Can It Help Deliver a Better Customer Experience?
Events like workshops and conferences can play an essential role in the success of your business. Learn how event management…
Should You Offer Self-Service Checkout and Payment to Your Customers?
Trusting technology to handle customer payments may be challenging. If you run a business that offers a service or product,…
Healthcare Payment Processing: Everything You Need to Know to Keep Your Patients’ Info Safe
Healthcare providers know that the commitment to keeping their patients’ information safe and secure is a top priority. Whether it’s…
What Are Recurring Payments and Why Should Your Business Have Them?
Many customers prefer to pay their bills on an automated, predictable schedule. If your business does not offer this level…
Revenue Management Challenges That You Can Overcome
To start increasing profit, it’s essential to understand common challenges in revenue cycle management and other issues that can hinder…
A Prescription for Improving the Hospital Pharmacy Revenue Cycle
Hospital pharmacy revenue cycle management is more than easy payment processing and accurate reconciliation. It is critical for reporting patient…
What the Heck Is PCI-DSS v4.0?
Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure.…
The Utility of Exhibiting at CS Week
Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement.…
All's Well That's Sourcewell
An RFP is not fun for anybody to respond to. It is not fun to develop either. More than a…
What We Learned at UAC in Utah
John Schmidt, Senior Product Engineer at CORE, and I were fortunate to attend the annual Utah Association of Counties Legislative Management…
How Can Automated Payment Reconciliation Help Your Revenue Management?
Cash flow is the lifeblood of any organization. Accurate record-keeping on your end only goes so far because there may…
Healthcare & Government: The Best Software Tools
The Best Healthcare and Government Software Tools for Project Management, Consumer Engagement, Payment Solutions, and Revenue Management As an executive…
What is a Payment Facilitator (Payfac)?
Payment facilitators make it faster, cheaper, and easier to process payments. Find out more about how using a payment facilitator…
How Does Payment Processing Work?
While the credit card payment process may seem to take place instantaneously, a lot happens behind the scenes to ensure…
Everything You Need to Know About Payment Reconciliation: Software, Process, and Tools
*Last Updated: August 17, 2023 A balanced account is a hallmark of a well-structured organization, and accurately balancing your agency’s…
4 Revenue Reporting Metrics to Improve Government Revenue Cycle Management
Revenue reporting helps government institutions like yours track, identify, collect, and manage incoming payments for services provided. Its purpose is…
How to Prepare Your Organization to Adopt New Technology
New technology has touched nearly every aspect of the workforce and professional life, helping improve efficiency, productivity, and output regardless…
Increase time-to-payment and overall collections with the right automation
The manual processing of invoices is slow and manually-tasking: from the moment they arrive they need to be processed, coded…
What Is Revenue Cycle Management (RCM) in the Healthcare Industry?
Revenue cycle management (RCM) refers to an institution’s financial management process that helps track, identify, collect, and manage incoming payments.…
How Government Can Build a Future-Ready, Customer-First Payment Experience
Don’t forget to download the free guides, checklists, and assessments created as part of our government payment experience series: Pay…
4 Steps to Build a Customer-focused Payment Experience: A Government Guide
Building a more customer-focused payment experience for your constituents? Download our free guide: How to Reduce the Risk of Non…
The Case for Digital Payments: Why Government Should Go Digital
Transitioning from a physical to a digital payment experience? Download our free checklist to stay on track: Physical-to-Digital Payment Experience…
How Local Governments Can Improve Payment Efficiency for Constituents and Treasury Departments
Download our free constituent experience questionnaire > In today’s world, local governments are busy. They’re managing updates from the state,…
What Is Revenue Cycle Management? Everything You Need to Know for Your Government Organization
*Last Updated: August 10, 2023 In this ultimate guide to revenue cycle management (RCM), CORE covers everything from the basics…
How to Increase Credit Card Payments for Government
Adding a new payment option at checkout? Download our free guide: How to Improve Adoption of Your New Digital Payment…
3 Ways to Add Convenience to Your Constituent Billing Process
Assess your constituent billing experience with this free checklist: Pay Their Way—A Constituent Billing and Payment Experience Checklist. Download the…
4 Ways to Improve Patient Collections
The importance of patient financial responsibility in healthcare—and its significance to hospital revenue models—is unlikely to decrease, and may become…
Take a Look: Accelerated Growth in Contactless Payments
The Federal Reserve, responsible for monitoring the health of the U.S. economy, publishes a series of studies every three years…
How Digitizing Processes Boosts Engagement with Constituents
Many municipal and state governments are challenged to meet the fast-paced advancement of technology demanded and driven by their citizens.…
The True Cost of Patient Payment Collections
Due to the increase of patient financial responsibility, hospitals and health systems often experience difficulty collecting on those patient-pay accounts.…
Why Greater Visibility of Patient Financial Responsibility Matters
Do you know your patients’ financial status as well as the physician knows their health status? If you can’t answer…
Take a Look: Creating a Future-Ready City
As local and state governments turn to innovation to deliver more value through diverse collaboration, one emerging metric driving forward-thinking…
6 Reasons Digital Transformation is Here to Stay
Today’s enterprise landscape is fundamentally changing at an accelerated pace, with far-reaching implications beyond a single organization, industry, or customer…
What is Digital Transformation and Why Does it Matter?
Welcome to the new Age of Experience, where the interactions that a customer has with an enterprise is an extension…
