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CORE Blog

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4 Ways CORE and Sourcewell Ease the Buying Process for Government Technology

4 Ways CORE and Sourcewell Ease the Buying Process for Government Technology

For more than 30 years, CORE has prioritized the government agency experience for payment processing and the citizen experience. As…
Strengthening Payment Security: Government Fraud Detection for Compliance Managers and Auditors

Strengthening Payment Security: Government Fraud Detection for Compliance Managers and Auditors

City and county government institutions bear the responsibility of careful management—and protection—of public funds. With secure payment systems in place,…
7 Best Practices for Preventing Government Fraud in Payments

7 Best Practices for Preventing Government Fraud in Payments

As pillars of the public, government organizations contribute to the stability and functionality of society, ensuring citizens receive necessary support,…
Prioritize Protection—Tips and Recommendations for Safety and Security in Government Technology

Prioritize Protection—Tips and Recommendations for Safety and Security in Government Technology

While security and compliance aren’t new topics for government agencies and departments, understanding how to implement better processes and integrate…
How to Unlock Hidden Insights in Your Government Agency's Revenue Report

How to Unlock Hidden Insights in Your Government Agency's Revenue Report

How to Unlock Hidden Insights in Your Government Agency’s Revenue Report October 16, 2023 / Blog Post Table of Contents…
The Benefits and Challenges of a Government ERP Payment System

The Benefits and Challenges of a Government ERP Payment System

With the ever-growing shift toward digital transactions, the need for governments to implement more extensive front- and back-end system integration…
How PayPal and Venmo Can Help You Modernize Your Citizen Payment Experience

How PayPal and Venmo Can Help You Modernize Your Citizen Payment Experience

The Experience Era is upon us. Citizens expect to interact with their local government in the same ways they interact…
The Value of Partnership—Why Choosing the Right Vendor is Important for Government Agencies

The Value of Partnership—Why Choosing the Right Vendor is Important for Government Agencies

For government agencies, choosing the right technology vendors and partners can make or break the citizen and the employee experience.…
The Power of Online / Web Payments

The Power of Online / Web Payments

Increase Convenience and Improve Speed-to-Payment The current payment experience is riddled with a few challenges for consumers. With the average…
Accelerate the Constituent Experience with Better Time to Value

Accelerate the Constituent Experience with Better Time to Value

In today’s fast-paced digital world, government agencies seek solutions to enhance efficiency and deliver a modernized experience for its constituents.…
Prioritizing People — How Local Governments Are Serving Citizens and the Staff Who Serve Them

Prioritizing People — How Local Governments Are Serving Citizens and the Staff Who Serve Them

Convenient and modern payment processes are a critical focus for government agencies, and providing efficient digital payment solutions to citizens…
5 Common Challenges of RFPs for Content Management and Payment Processing

5 Common Challenges of RFPs for Content Management and Payment Processing

Government agencies rely on request for proposals (RFPs), but that process can be lengthy and complicated as you work to…
Prioritizing Property—How Local Governments Can Improve Staff and Resident Experiences

Prioritizing Property—How Local Governments Can Improve Staff and Resident Experiences

For decades, government agencies and departments have structured their billing and payment processes through the identification of their citizens. In…
How Digital Payment Solutions Can Boost Municipal Efficiency and Save Costs

How Digital Payment Solutions Can Boost Municipal Efficiency and Save Costs

The public sector depends on consistent revenue to serve their community. Efficient digital payment solutions do more for government agencies…
Why Local Governments Need the Best Event Ticketing Software

Why Local Governments Need the Best Event Ticketing Software

For local governments, community events are one of the most effective ways to strengthen neighborhood bonds and facilitate citizen engagement.…
How to Modernize Payment Processing for Government Organizations [An Integrated Solution]

How to Modernize Payment Processing for Government Organizations [An Integrated Solution]

The digital landscape is accelerating at an unprecedented pace. With each technological advancement, the world morphs into something new. Every…
How a Payment Solution That Integrates with Your Accounting Software Can Streamline Your Operations & Solve Fragmentation

How a Payment Solution That Integrates with Your Accounting Software Can Streamline Your Operations & Solve Fragmentation

When operating a government organization, fragmented accounting processes can create excessive stress and increase your team’s workload. While this issue…
Free Resource: PCI Compliance Checklist for Government Organizations

Free Resource: PCI Compliance Checklist for Government Organizations

The standards for PCI compliance can be complicated, especially when trying to decipher the legal, technical and banking language surrounding…
6 Ways Using Bill Paying Services Increases Citizen Engagement

6 Ways Using Bill Paying Services Increases Citizen Engagement

Organizations across industries struggle to engage their customers. We live in an increasingly busy world, meaning it’s increasingly difficult and…
How Government Municipalities Can Use Bill Paying Service Solutions to Serve Underbanked Citizens

How Government Municipalities Can Use Bill Paying Service Solutions to Serve Underbanked Citizens

In 2019, the Federal Deposit Insurance Corporation (FDIC) surveyed the use of banking and financial services in households. They found…
Is the Best Free Software for Payment Management Worth It?

Is the Best Free Software for Payment Management Worth It?

Automated pay management systems make sense for business. Along with flexibility and security, these systems reduce labor costs and the…
How Disconnected Payment Processes Hurt Everyone

How Disconnected Payment Processes Hurt Everyone

Just as most businesses must prioritize a streamlined payment process for customers, it’s critical for government agencies, departments etc. But…
2023 Payment Processing Trends Across Industries

2023 Payment Processing Trends Across Industries

If there’s one thing we’ve learned over the past several years, things can change rapidly in the tech world. And…
How Better Payment Experiences Drives Efficiency for Your Customers and Team 

How Better Payment Experiences Drives Efficiency for Your Customers and Team 

We’ve modernized shopping with the click of a button and package delivery the next day.  We’ve even modernized the art of…
eBook Recap: Secure Payment Systems: Finding the Right One for Your Constituents

eBook Recap: Secure Payment Systems: Finding the Right One for Your Constituents

Finding the right payment system for your residents can be a significant obstacle. Many government organizations struggle to overcome the…
A Brief Summary of 3 Major eBilling Payment System Pain Points

A Brief Summary of 3 Major eBilling Payment System Pain Points

A payment system’s design is one of the most critical components to assess when searching for a platform that ticks…
3 Reasons to Switch to an Automated Payment System [& 3 Reasons Paper Isn’t Doing You Any Favors] 

3 Reasons to Switch to an Automated Payment System [& 3 Reasons Paper Isn’t Doing You Any Favors] 

Customers today expect a certain level of electronic interaction at every point in their journey with a business, which leaves…
Utility Payment Processing: A Resource Guide for Meeting Evolving Expectations

Utility Payment Processing: A Resource Guide for Meeting Evolving Expectations

Living in a rapidly progressing digital age can be challenging. Across every industry, there’s a shift in customer expectations regarding…
AIC truly puts the ‘IN’ in Indiana

AIC truly puts the ‘IN’ in Indiana

Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With…
Your Top Choice for Government Payment Solutions: Customer Portals

Your Top Choice for Government Payment Solutions: Customer Portals

One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part…
7 Benefits of Going Paperless in Healthcare

7 Benefits of Going Paperless in Healthcare

Medical debt is overwhelming patients and saddling them with lasting health issues. Frustrating and outdated billing practices in the healthcare…
4 Trends in Healthcare Payments to Watch for in 2022

4 Trends in Healthcare Payments to Watch for in 2022

The COVID-19 pandemic thrust the healthcare industry into the spotlight. Under intense circumstances, industry leaders pushed themselves to the limits…
eBilling Payment Solutions: Improving Government Payments with Electronic Payment Processing

eBilling Payment Solutions: Improving Government Payments with Electronic Payment Processing

The digital world is evolving rapidly, propelling the public sector toward electronic solutions. Payment processing is a critical part of…
Making Magic Happen for Government Finance Officers

Making Magic Happen for Government Finance Officers

These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some…
9 Steps to Introducing New Technology in the Workplace

9 Steps to Introducing New Technology in the Workplace

Technology makes it easier for employees to do their job, but sometimes encouraging employees to adopt the latest tech can…
What You Need to Know About Hosted IVR Solutions

What You Need to Know About Hosted IVR Solutions

*Last Updated: August 16, 2023 A hosted IVR solution can help your company:  Increase accessibility to customers around the clock.…
How Does Technology Increase Efficiency in Your Organization?

How Does Technology Increase Efficiency in Your Organization?

Time continues to barrel onwards, and the further we get into the 21st century, the more technological innovations come our…
How Healthcare Payment Models are Shifting in a Pandemic Era

How Healthcare Payment Models are Shifting in a Pandemic Era

To say COVID-19 changed healthcare is an understatement. The pandemic has not only upended the standard patient care approach, but…
Should You Offer Self-Service Checkout and Payment to Your Customers?

Should You Offer Self-Service Checkout and Payment to Your Customers?

Trusting technology to handle customer payments may be challenging. If you run a business that offers a service or product,…
Revenue Management Challenges That You Can Overcome

Revenue Management Challenges That You Can Overcome

To start increasing profit, it’s essential to understand common challenges in revenue cycle management and other issues that can hinder…
A Prescription for Improving the Hospital Pharmacy Revenue Cycle

A Prescription for Improving the Hospital Pharmacy Revenue Cycle

Hospital pharmacy revenue cycle management is more than easy payment processing and accurate reconciliation. It is critical for reporting patient…
What the Heck Is PCI-DSS v4.0?

What the Heck Is PCI-DSS v4.0?

Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure.…
The Utility of Exhibiting at CS Week

The Utility of Exhibiting at CS Week

Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement.…
What We Learned at UAC in Utah 

What We Learned at UAC in Utah 

John Schmidt, Senior Product Engineer at CORE, and I were fortunate to attend the annual Utah Association of Counties Legislative Management…
How Can Automated Payment Reconciliation Help Your Revenue Management?

How Can Automated Payment Reconciliation Help Your Revenue Management?

Cash flow is the lifeblood of any organization. Accurate record-keeping on your end only goes so far because there may…
Healthcare & Government: The Best Software Tools

Healthcare & Government: The Best Software Tools

The Best Healthcare and Government Software Tools for Project Management, Consumer Engagement, Payment Solutions, and Revenue Management As an executive…
Everything You Need to Know About Payment Reconciliation: Software, Process, and Tools

Everything You Need to Know About Payment Reconciliation: Software, Process, and Tools

*Last Updated: August 17, 2023 A balanced account is a hallmark of a well-structured organization, and accurately balancing your agency’s…
4 Revenue Reporting Metrics to Improve Government Revenue Cycle Management

4 Revenue Reporting Metrics to Improve Government Revenue Cycle Management

Revenue reporting helps government institutions like yours track, identify, collect, and manage incoming payments for services provided. Its purpose is…
How to Prepare Your Organization to Adopt New Technology

How to Prepare Your Organization to Adopt New Technology

New technology has touched nearly every aspect of the workforce and professional life, helping improve efficiency, productivity, and output regardless…
Increase time-to-payment and overall collections with the right automation

Increase time-to-payment and overall collections with the right automation

The manual processing of invoices is slow and manually-tasking: from the moment they arrive they need to be processed, coded…
What Is Revenue Cycle Management (RCM) in the Healthcare Industry?

What Is Revenue Cycle Management (RCM) in the Healthcare Industry?

Revenue cycle management (RCM) refers to an institution’s financial management process that helps track, identify, collect, and manage incoming payments.…
How Government Can Build a Future-Ready, Customer-First Payment Experience

How Government Can Build a Future-Ready, Customer-First Payment Experience

Don’t forget to download the free guides, checklists, and assessments created as part of our government payment experience series: Pay…
4 Steps to Build a Customer-focused Payment Experience: A Government Guide

4 Steps to Build a Customer-focused Payment Experience: A Government Guide

Building a more customer-focused payment experience for your constituents? Download our free guide: How to Reduce the Risk of Non…
The Case for Digital Payments: Why Government Should Go Digital

The Case for Digital Payments: Why Government Should Go Digital

Transitioning from a physical to a digital payment experience? Download our free checklist to stay on track: Physical-to-Digital Payment Experience…
How Local Governments Can Improve Payment Efficiency for Constituents and Treasury Departments

How Local Governments Can Improve Payment Efficiency for Constituents and Treasury Departments

Download our free constituent experience questionnaire > In today’s world, local governments are busy. They’re managing updates from the state,…
How to Increase Credit Card Payments for Government

How to Increase Credit Card Payments for Government

Adding a new payment option at checkout? Download our free guide: How to Improve Adoption of Your New Digital Payment…
3 Ways to Add Convenience to Your Constituent Billing Process

3 Ways to Add Convenience to Your Constituent Billing Process

Assess your constituent billing experience with this free checklist: Pay Their Way—A Constituent Billing and Payment Experience Checklist. Download the…
4 Ways to Improve Patient Collections

4 Ways to Improve Patient Collections

The importance of patient financial responsibility in healthcare—and its significance to hospital revenue models—is unlikely to decrease, and may become…
Take a Look: Accelerated Growth in Contactless Payments

Take a Look: Accelerated Growth in Contactless Payments

The Federal Reserve, responsible for monitoring the health of the U.S. economy, publishes a series of studies every three years…
How Digitizing Processes Boosts Engagement with Constituents

How Digitizing Processes Boosts Engagement with Constituents

Many municipal and state governments are challenged to meet the fast-paced advancement of technology demanded and driven by their citizens.…
The True Cost of Patient Payment Collections

The True Cost of Patient Payment Collections

Due to the increase of patient financial responsibility, hospitals and health systems often experience difficulty collecting on those patient-pay accounts.…
Why Greater Visibility of Patient Financial Responsibility Matters

Why Greater Visibility of Patient Financial Responsibility Matters

Do you know your patients’ financial status as well as the physician knows their health status? If you can’t answer…
Take a Look: Creating a Future-Ready City

Take a Look: Creating a Future-Ready City

As local and state governments turn to innovation to deliver more value through diverse collaboration, one emerging metric driving forward-thinking…
6 Reasons Digital Transformation is Here to Stay

6 Reasons Digital Transformation is Here to Stay

Today’s enterprise landscape is fundamentally changing at an accelerated pace, with far-reaching implications beyond a single organization, industry, or customer…