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Your Top Choice for Government Payment Solutions: Customer Portals

Your Top Choice for Government Payment Solutions: Customer Portals

One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part…
Your Guide to Electronic Government Payment Systems: 3 Benefits to Consider

Your Guide to Electronic Government Payment Systems: 3 Benefits to Consider

Governments often find themselves tied to traditional paper billing methods. However, the world continues to move forward at an unprecedented…
7 Benefits of Going Paperless in Healthcare

7 Benefits of Going Paperless in Healthcare

Medical debt is overwhelming patients and saddling them with lasting health issues. Frustrating and outdated billing practices in the healthcare…
4 Trends in Healthcare Payments to Watch for in 2022

4 Trends in Healthcare Payments to Watch for in 2022

The COVID-19 pandemic thrust the healthcare industry into the spotlight. Under intense circumstances, industry leaders pushed themselves to the limits…
How to Improve Government Payments with EBPP (Electronic Billing Presentment and Payment)

How to Improve Government Payments with EBPP (Electronic Billing Presentment and Payment)

We are in the middle of a digital revolution in the private sector. The digital world is evolving rapidly, propelling…
Making Magic Happen for Government Finance Officers

Making Magic Happen for Government Finance Officers

These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some…
Why Self-Service Technology Is Good For Your Business

Why Self-Service Technology Is Good For Your Business

Self-service technology is everywhere. From parking garage ticketing to grocery store self-checkout, the idea of self-service is omnipresent. It’s common,…
Text-2-Pay: Is It Right for Your Company?

Text-2-Pay: Is It Right for Your Company?

In 2022, we are all more tied to our smartphones than ever. 74% of Americans feel uneasy when they leave…
What Is Service Request Management? [Why You Need It]

What Is Service Request Management? [Why You Need It]

Service request management software is one way to make sure the needs of your customers, vendors, and employees are efficiently…
9 Steps to Introducing New Technology in the Workplace

9 Steps to Introducing New Technology in the Workplace

Technology makes it easier for employees to do their job, but sometimes encouraging employees to adopt the latest tech can…
What is a Virtual Terminal For Credit Card Processing? Everything You Need To Know

What is a Virtual Terminal For Credit Card Processing? Everything You Need To Know

The world of payment processing is shifting every day. With each new technological advance, merchants must accommodate the growing number…
What You Need to Know About Hosted IVR Solutions

What You Need to Know About Hosted IVR Solutions

A hosted IVR solution can help your company:  Increase accessibility to customers around the clock.Improve employee efficiency.Bolster customer satisfaction.  Find…
How Does Technology Increase Efficiency in Your Organization?

How Does Technology Increase Efficiency in Your Organization?

Time continues to barrel onwards, and the further we get into the 21st century, the more technological innovations come our…
How Healthcare Payment Models are Shifting in a Pandemic Era

How Healthcare Payment Models are Shifting in a Pandemic Era

To say COVID-19 changed healthcare is an understatement. The pandemic has not only upended the standard patient care approach, but…
What Is an Effective Event Management System and How Can It Help Deliver a Better Customer Experience?

What Is an Effective Event Management System and How Can It Help Deliver a Better Customer Experience?

Events like workshops and conferences can play an essential role in the success of your business. Learn how event management…
Should You Offer Self-Service Checkout and Payment to Your Customers?

Should You Offer Self-Service Checkout and Payment to Your Customers?

Trusting technology to handle customer payments may be challenging. If you run a business that offers a service or product,…
Healthcare Payment Processing: Everything You Need to Know to Keep Your Patients’ Info Safe

Healthcare Payment Processing: Everything You Need to Know to Keep Your Patients’ Info Safe

Healthcare providers know that the commitment to keeping their patients’ information safe and secure is a top priority. Whether it’s…
What Are Recurring Payments and Why Should Your Business Have Them?

What Are Recurring Payments and Why Should Your Business Have Them?

Many customers prefer to pay their bills on an automated, predictable schedule. If your business does not offer this level…
Revenue Management Challenges That You Can Overcome

Revenue Management Challenges That You Can Overcome

To start increasing profit, it’s essential to understand common challenges in revenue cycle management and other issues that can hinder…
A Prescription for Improving the Hospital Pharmacy Revenue Cycle

A Prescription for Improving the Hospital Pharmacy Revenue Cycle

Hospital pharmacy revenue cycle management is more than easy payment processing and accurate reconciliation. It is critical for reporting patient…
What the Heck Is PCI-DSS v4.0?

What the Heck Is PCI-DSS v4.0?

Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure.…
The Utility of Exhibiting at CS Week

The Utility of Exhibiting at CS Week

Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement.…
All's Well That's Sourcewell

All's Well That's Sourcewell

An RFP is not fun for anybody to respond to. It is not fun to develop either. More than a…
What We Learned at UAC in Utah 

What We Learned at UAC in Utah 

John Schmidt, Senior Product Engineer at CORE, and I were fortunate to attend the annual Utah Association of Counties Legislative Management…
How Can Automated Payment Reconciliation Help Your Revenue Management?

How Can Automated Payment Reconciliation Help Your Revenue Management?

Cash flow is the lifeblood of any organization. Accurate record-keeping on your end only goes so far because there may…
Healthcare & Government: The Best Software Tools

Healthcare & Government: The Best Software Tools

The Best Healthcare and Government Software Tools for Project Management, Consumer Engagement, Payment Solutions, and Revenue Management As an executive…
What Is a Payment Facilitator?

What Is a Payment Facilitator?

Payment facilitators make it faster, cheaper, and easier to process payments. Find out more about how using a payment facilitator…
How Does Payment Processing Work? 

How Does Payment Processing Work? 

While the credit card transaction process may seem to take place instantaneously, a lot happens behind the scenes to ensure…
Everything You Need to Know About Payment Reconciliation

Everything You Need to Know About Payment Reconciliation

A balanced account is a hallmark of good business. But how do you know your account is balanced? You might…
How Can You Use Revenue Management Reporting To Improve Your Business?

How Can You Use Revenue Management Reporting To Improve Your Business?

If you’ve read our guide on revenue cycle management (RCM), you understand RCM helps institutions like yours track, identify, collect,…
What is Electronic Bill Presentment and Payment (EBPP)?

What is Electronic Bill Presentment and Payment (EBPP)?

When bills need to get paid, companies have a couple of options for collecting. They can go the old school…
How to Prepare Your Organization to Adopt New Technology

How to Prepare Your Organization to Adopt New Technology

New technology has touched nearly every aspect of the workforce and professional life, helping improve efficiency, productivity, and output regardless…
Increase time-to-payment and overall collections with the right automation

Increase time-to-payment and overall collections with the right automation

The manual processing of invoices is slow and manually-tasking: from the moment they arrive they need to be processed, coded…
What Is Revenue Cycle Management (RCM) in the Healthcare Industry?

What Is Revenue Cycle Management (RCM) in the Healthcare Industry?

Revenue cycle management (RCM) refers to an institution’s financial management process that helps track, identify, collect, and manage incoming payments.…
How Government Can Build a Future-Ready, Customer-First Payment Experience

How Government Can Build a Future-Ready, Customer-First Payment Experience

Don’t forget to download the free guides, checklists, and assessments created as part of our government payment experience series: Pay…
4 Steps to Build a Customer-focused Payment Experience: A Government Guide

4 Steps to Build a Customer-focused Payment Experience: A Government Guide

Building a more customer-focused payment experience for your constituents? Download our free guide: How to Reduce the Risk of Non…
The Case for Digital Payments: Why Government Should Go Digital

The Case for Digital Payments: Why Government Should Go Digital

Transitioning from a physical to a digital payment experience? Download our free checklist to stay on track: Physical-to-Digital Payment Experience…
How Local Governments Can Improve Payment Efficiency for Constituents and Treasury Departments

How Local Governments Can Improve Payment Efficiency for Constituents and Treasury Departments

Download our free constituent experience questionnaire > In today’s world, local governments are busy. They’re managing updates from the state,…
What Is Revenue Cycle Management? Everything You Need To Know

What Is Revenue Cycle Management? Everything You Need To Know

In this ultimate guide to revenue cycle management (RCM), CORE covers everything from the basics to get you started to…
How to Increase Credit Card Payments for Government

How to Increase Credit Card Payments for Government

Adding a new payment option at checkout? Download our free guide: How to Improve Adoption of Your New Digital Payment…
3 Ways to Add Convenience to Your Constituent Billing Process

3 Ways to Add Convenience to Your Constituent Billing Process

Assess your constituent billing experience with this free checklist: Pay Their Way—A Constituent Billing and Payment Experience Checklist. Download the…
4 Ways to Improve Patient Collections

4 Ways to Improve Patient Collections

The importance of patient financial responsibility in healthcare—and its significance to hospital revenue models—is unlikely to decrease, and may become…
Take a Look: Accelerated Growth in Contactless Payments

Take a Look: Accelerated Growth in Contactless Payments

The Federal Reserve, responsible for monitoring the health of the U.S. economy, publishes a series of studies every three years…
How Digitizing Processes Boosts Engagement with Constituents

How Digitizing Processes Boosts Engagement with Constituents

Many municipal and state governments are challenged to meet the fast-paced advancement of technology demanded and driven by their citizens.…
The True Cost of Patient Payment Collections

The True Cost of Patient Payment Collections

Due to the increase of patient financial responsibility, hospitals and health systems often experience difficulty collecting on those patient-pay accounts.…
Why Greater Visibility of Patient Financial Responsibility Matters

Why Greater Visibility of Patient Financial Responsibility Matters

Do you know your patients’ financial status as well as the physician knows their health status? If you can’t answer…
Take a Look: Creating a Future-Ready City

Take a Look: Creating a Future-Ready City

As local and state governments turn to innovation to deliver more value through diverse collaboration, one emerging metric driving forward-thinking…
6 Reasons Digital Transformation is Here to Stay

6 Reasons Digital Transformation is Here to Stay

Today’s enterprise landscape is fundamentally changing at an accelerated pace, with far-reaching implications beyond a single organization, industry, or customer…
What is Digital Transformation and Why Does it Matter?

What is Digital Transformation and Why Does it Matter?

Welcome to the new Age of Experience, where the interactions that a customer has with an enterprise is an extension…