Day: June 14, 2022

A hosted IVR solution can help your company:  Increase accessibility to customers around the clock. Improve employee efficiency. Bolster customer satisfaction.  Find out what a hosted IVR system is, how it works, and the benefits it can provide your company.  What Is Hosted IVR?  An interactive voice response (IVR) system uses automation and speech recognition … Read more

Time continues to barrel onwards, and the further we get into the 21st century, the more technological innovations come our way. As a result, the question of how technology can increase efficiency is ever-present. Optimizing technology is a key factor in improving your organization. Without technological advancements, we would be ill-equipped to work at the … Read more