AIC truly puts the ‘IN’ in Indiana

Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With over 500 participants, it was a wonderful opportunity to connect with old friends and make some new ones. We were equally impressed with how well the show was organized by the AIC team in terms … Read more

9 Steps to Introducing New Technology in the Workplace

Introducing New Technology

Technology makes it easier for employees to do their job, but sometimes encouraging employees to adopt the latest tech can feel like pulling teeth. Learn how to introduce new technology in the workplace with these nine steps that will make the process easier.  Step 1. Recognize the Need If you’re struggling to introduce technology, it’s … Read more

What is a Virtual Terminal For Credit Card Processing? Everything You Need To Know

Virtual Terminal

The world of payment processing is shifting every day. With each new technological advance, merchants must accommodate the growing number of payment methods. Finding a credit card processing system that accepts all major credit cards and mobile payments while keeping costs down can be challenging. That’s where virtual terminal payment processing comes in. A virtual … Read more

What You Need to Know About Hosted IVR Solutions

Hosted IVR Solutions

A hosted IVR solution can help your company:  Increase accessibility to customers around the clock. Improve employee efficiency. Bolster customer satisfaction.  Find out what a hosted IVR system is, how it works, and the benefits it can provide your company.  What Is Hosted IVR?  An interactive voice response (IVR) system uses automation and speech recognition … Read more

How Does Technology Increase Efficiency in Your Organization?

How does technology increase efficiency

Time continues to barrel onwards, and the further we get into the 21st century, the more technological innovations come our way. As a result, the question of how technology can increase efficiency is ever-present. Optimizing technology is a key factor in improving your organization. Without technological advancements, we would be ill-equipped to work at the … Read more

What the Heck Is PCI-DSS v4.0?

PCI-DSS v4.0

Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure. On the other hand, those tasked with generating revenue and maintaining compliance expect reconciliation, reporting, and applications to be secure, accurate, and modern. Despite information security and regulatory compliance leading payer and stakeholder trust requirements … Read more

The Utility of Exhibiting at CS Week

Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more

Healthcare & Government: The Best Software Tools

The Best Healthcare and Government Software Tools for Project Management, Consumer Engagement, Payment Solutions, and Revenue Management As an executive or leader in the government or healthcare industry, it’s ultimately your responsibility to heal your organization’s aching pain points regarding projects, payments, and revenue management. To accomplish all of this, you and your team rely … Read more

What Is a Payment Facilitator?

credit card payment facilitator abstract

Payment facilitators make it faster, cheaper, and easier to process payments. Find out more about how using a payment facilitator can:  Help you avoid the piles of paperwork otherwise required to open a merchant account  Reduce your risk and liability around fraud and chargebacks  What Is a Payments Facilitator?  A payment facilitator, also known as … Read more

How Does Payment Processing Work? 

Close up of card payment between customer and bartender in cafe

While the credit card transaction process may seem to take place instantaneously, a lot happens behind the scenes to ensure the payment is accurate and delivered on time.  Discover who is involved in each step of the credit card transaction process and how payment processing works.  Who Is Involved? The customer and merchant aren’t the … Read more