How Disconnected Payment Processes Hurt Everyone

Just as most businesses must prioritize a streamlined payment process for customers, it’s critical for government agencies, departments etc. But what most teams miss is that a disconnected payment process can hurt everyone at the organization, not just your customer or citizen experience. Internal chaos creates challenges for everyone on the team. And the impact … Read more

How Better Payment Experiences Drives Efficiency for Your Customers and Team 

We’ve modernized shopping with the click of a button and package delivery the next day.  We’ve even modernized the art of ordering takeout. Another click of the button and a delivery right at our doorstep.  We’ve managed to modernize nearly everything, from our taxes to drive-thru pharmacies to real-time doorbell monitoring cameras. And yet, many businesses struggle to … Read more

A Brief Summary of 3 Major eBilling Payment System Pain Points

Self service technology

A payment system’s design is one of the most critical components to assess when searching for a platform that ticks all the boxes. You want a system that’ll provide: Flexible payment options Iron-clad security features Robust reporting systems Accurate revenue management However, many bill payment systems don’t offer all of the above, frustrating government organizations … Read more

3 Major Pain Points of eBilling Payment Systems

Self Service Checkout

45% of businesses say that slow payment completion times are a major pain point. Likely the same is true for government organizations. There is a simple solution that rectifies this issue—streamline the bill payment system and process. Payment processing is a critical part of the customer experience. For government organizations, it’s essential that citizens feel … Read more

Utility Payment Processing: A Resource Guide for Meeting Evolving Expectations

What Is A Recurring Payment

Living in a rapidly progressing digital age can be challenging. Across every industry, there’s a shift in customer expectations regarding payment processing options. For government organizations, the age-old reliance on a paper payment system design doesn’t cut it anymore. Modern utility payment processing provides a way to solve this issue and better serve your constituents. … Read more

What Are Integrated Payments?

person making a bill payment online from their phone

These days, it seems like every government entity is moving toward unified, collaborative systems. This trend is primarily due to a shift in consumer expectations, no matter which government sector they’re dealing with. Building trust with your community is more critical than ever, and the digital platforms you use to accommodate your citizens are a … Read more

What Is an Electronic Billing System? [Your Guide to E-Billing]

woman making electronic payment with credit card

Your government organization operates in the public sphere and you’ve likely felt the pressure from your community to move into the digital age. Traditional paper methods have become archaic, and offices or departments that cling to them often struggle with streamlining processes. Billing is one arena that tends to be stuck in the past. Even … Read more

AIC truly puts the ‘IN’ in Indiana

Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With over 500 participants, it was a wonderful opportunity to connect with old friends and make some new ones. We were equally impressed with how well the show was organized by the AIC team in terms … Read more

Your Top Choice for Government Payment Solutions: Customer Portals

Government Payment Solutions

One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part of the customer experience, which is why it’s more important than ever to approach payment solutions in a modern, seamless manner.  Even if government organizations attempt to streamline their payment processes, the options for doing … Read more