For more than 30 years, CORE has prioritized the government agency experience for payment processing and the citizen experience. As part of that mission, CORE seeks out partnerships that help ease the government agency purchasing process. Sourcewell—a self-sustaining government service cooperative—is one of those partners. CORE works closely with Sourcewell because we share the same … Read more
Increase Convenience and Improve Speed-to-Payment The current payment experience is riddled with a few challenges for consumers. With the average U.S. household paying at least 10 bills per month, consumers have multiple payment reminders and bills to manage. With 29% of U.S. consumers living on a variable income each month, at least 16% of households … Read more
Convenient and modern payment processes are a critical focus for government agencies, and providing efficient digital payment solutions to citizens is only the beginning. Best-in-class agencies and the technology that supports those agencies understand that there are two categories of people that government supports—citizens and the staff who serve them. In the latest Government Roundtable Series … Read more
When operating a government organization, fragmented accounting processes can create excessive stress and increase your team’s workload. While this issue is apparent and pressing, many government agencies and departments are still trying to make their disconnected systems work. Operating uncentralized systems, while common, is not the way to run an efficient organization. When it comes … Read more
Organizations across industries struggle to engage their customers. We live in an increasingly busy world, meaning it’s increasingly difficult and important to capture your audience’s attention. For government agencies and departments, this means improving the experience across the board to increase citizen engagement. Streamlining billing and payment processes are often overlooked, but they are among … Read more
Automated pay management systems make sense for business. Along with flexibility and security, these systems reduce labor costs and the potential for human error. Once you’ve decided to implement payment management software into your government organization, you must find the perfect fit. After looking high and low for a solution that adapts to your unique … Read more
We’ve modernized shopping with the click of a button and package delivery the next day. We’ve even modernized the art of ordering takeout. Another click of the button and a delivery right at our doorstep. We’ve managed to modernize nearly everything, from our taxes to drive-thru pharmacies to real-time doorbell monitoring cameras. And yet, many businesses struggle to … Read more
A payment system’s design is one of the most critical components to assess when searching for a platform that ticks all the boxes. You want a system that’ll provide: Flexible payment options Iron-clad security features Robust reporting systems Accurate revenue management However, many bill payment systems don’t offer all of the above, frustrating government organizations … Read more
Customers today expect a certain level of electronic interaction at every point in their journey with a business, which leaves paper-dependent industries scrambling to find solutions. Government agencies and departments are among the most paper-dependent organizations. Considering they have processes rooted mainly in traditional systems (think paper billing, snail mail payment reminders, and manual data … Read more
One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part of the customer experience, which is why it’s more important than ever to approach payment solutions in a modern, seamless manner. Even if government organizations attempt to streamline their payment processes, the options for doing … Read more
