The Power of Online / Web Payments

Increase Convenience and Improve Speed-to-Payment The current payment experience is riddled with a few challenges for consumers. With the average U.S. household paying at least 10 bills per month, consumers have multiple payment reminders and bills to manage. With 29% of U.S. consumers living on a variable income each month, at least 16% of households … Read more

Prioritizing People — How Local Governments Are Serving Citizens and the Staff Who Serve Them

Government roundtable series, prioritizing people

Convenient and modern payment processes are a critical focus for government agencies, and providing efficient digital payment solutions to citizens is only the beginning. Best-in-class agencies and the technology that supports those agencies understand that there are two categories of people that government supports—citizens and the staff who serve them.  In the latest Government Roundtable Series … Read more

How a Payment Solution That Integrates with Your Accounting Software Can Streamline Your Operations & Solve Fragmentation

man making payments

When operating a government organization, fragmented accounting processes can create excessive stress and increase your team’s workload. While this issue is apparent and pressing, many government agencies and departments are still trying to make their disconnected systems work.  Operating uncentralized systems, while common, is not the way to run an efficient organization. When it comes … Read more

6 Ways Using Bill Paying Services Increases Citizen Engagement

woman paying bill online

Organizations across industries struggle to engage their customers. We live in an increasingly busy world, meaning it’s increasingly difficult and important to capture your audience’s attention. For government agencies and departments, this means improving the experience across the board to increase citizen engagement.  Streamlining billing and payment processes are often overlooked, but they are among … Read more

Is the Best Free Software for Payment Management Worth It?

payment software

Automated pay management systems make sense for business. Along with flexibility and security, these systems reduce labor costs and the potential for human error. Once you’ve decided to implement payment management software into your government organization, you must find the perfect fit.  After looking high and low for a solution that adapts to your unique … Read more

How Better Payment Experiences Drives Efficiency for Your Customers and Team 

We’ve modernized shopping with the click of a button and package delivery the next day.  We’ve even modernized the art of ordering takeout. Another click of the button and a delivery right at our doorstep.  We’ve managed to modernize nearly everything, from our taxes to drive-thru pharmacies to real-time doorbell monitoring cameras. And yet, many businesses struggle to … Read more

A Brief Summary of 3 Major eBilling Payment System Pain Points

Self service technology

A payment system’s design is one of the most critical components to assess when searching for a platform that ticks all the boxes. You want a system that’ll provide: Flexible payment options Iron-clad security features Robust reporting systems Accurate revenue management However, many bill payment systems don’t offer all of the above, frustrating government organizations … Read more

3 Reasons to Switch to an Automated Payment System [& 3 Reasons Paper Isn’t Doing You Any Favors] 

Customers today expect a certain level of electronic interaction at every point in their journey with a business, which leaves paper-dependent industries scrambling to find solutions. Government agencies and departments are among the most paper-dependent organizations. Considering they have processes rooted mainly in traditional systems (think paper billing, snail mail payment reminders, and manual data … Read more

Your Top Choice for Government Payment Solutions: Customer Portals

Government Payment Solutions

One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part of the customer experience, which is why it’s more important than ever to approach payment solutions in a modern, seamless manner.  Even if government organizations attempt to streamline their payment processes, the options for doing … Read more

eBilling Payment Solutions: Improving Government Payments with Electronic Payment Processing

Electronic Government Payment System

The digital world is evolving rapidly, propelling the public sector toward electronic solutions. Payment processing is a critical part of the constituent experience. While many government agencies still rely on traditional paper billing methods, digital payment systems are a “tried and true” method for everyone, from urban, bustling city offices to constituents living in rural … Read more