How Better Payment Experiences Drives Efficiency for Your Customers and Team 

We’ve modernized shopping with the click of a button and package delivery the next day.  We’ve even modernized the art of ordering takeout. Another click of the button and a delivery right at our doorstep.  We’ve managed to modernize nearly everything, from our taxes to drive-thru pharmacies to real-time doorbell monitoring cameras. And yet, many businesses struggle to … Read more

A Brief Summary of 3 Major eBilling Payment System Pain Points

Self service technology

A payment system’s design is one of the most critical components to assess when searching for a platform that ticks all the boxes. You want a system that’ll provide: Flexible payment options Iron-clad security features Robust reporting systems Accurate revenue management However, many bill payment systems don’t offer all of the above, frustrating government organizations … Read more

3 Reasons to Switch to an Automated Payment System [& 3 Reasons Paper Isn’t Doing You Any Favors] 

Customers today expect a certain level of electronic interaction at every point in their journey with a business, which leaves paper-dependent industries scrambling to find solutions. Government agencies and departments are among the most paper-dependent organizations. Considering they have processes rooted mainly in traditional systems (think paper billing, snail mail payment reminders, and manual data … Read more

3 Major Pain Points of eBilling Payment Systems

Self Service Checkout

45% of businesses say that slow payment completion times are a major pain point. Likely the same is true for government organizations. There is a simple solution that rectifies this issue—streamline the bill payment system and process. Payment processing is a critical part of the customer experience. For government organizations, it’s essential that citizens feel … Read more

What Are Integrated Payments?

person making a bill payment online from their phone

These days, it seems like every government entity is moving toward unified, collaborative systems. This trend is primarily due to a shift in consumer expectations, no matter which government sector they’re dealing with. Building trust with your community is more critical than ever, and the digital platforms you use to accommodate your citizens are a … Read more

What Is an Electronic Billing System? [Your Guide to E-Billing]

woman making electronic payment with credit card

Your government organization operates in the public sphere and you’ve likely felt the pressure from your community to move into the digital age. Traditional paper methods have become archaic, and offices or departments that cling to them often struggle with streamlining processes. Billing is one arena that tends to be stuck in the past. Even … Read more

AIC truly puts the ‘IN’ in Indiana

Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With over 500 participants, it was a wonderful opportunity to connect with old friends and make some new ones. We were equally impressed with how well the show was organized by the AIC team in terms … Read more

Your Top Choice for Government Payment Solutions: Customer Portals

Government Payment Solutions

One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part of the customer experience, which is why it’s more important than ever to approach payment solutions in a modern, seamless manner.  Even if government organizations attempt to streamline their payment processes, the options for doing … Read more

How to Improve Government Payments with EBPP (Electronic Billing Presentment and Payment)

Electronic Government Payment System

We are in the middle of a digital revolution in the private sector. The digital world is evolving rapidly, propelling healthcare providers to look for online solutions. Electronic billing presentment and payment (EBPP) emerged on the scene as a viable option for video meetings, task management, payment processing, and contactless service.  So, can the public … Read more

Making Magic Happen for Government Finance Officers

These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some soon-to-be customers! – at Government Finance Officers Association (GFOA)’s first on-site national conference since 2019. We also met with GFOA’s Florida chapter (FGFOA) at their Annual Conference a couple weeks after to begin engaging with … Read more