governmentblogpost Archives - Core Business Technologies

How a Payment Solution That Integrates with Your Accounting Software Can Streamline Your Operations & Solve Fragmentation

March 6, 2023March 6, 2023 by Shash Cates

When operating a government organization, fragmented accounting processes can create excessive stress and increase your team’s workload. While this issue is apparent and pressing, many government agencies and departments are still trying to make their disconnected systems work. Operating uncentralized systems, while common, is not the way to run an efficient organization. When it comes … Read more

Free Resource: PCI Compliance Checklist for Government Organizations

March 6, 2023February 27, 2023 by Alan Pyrz

The standards for PCI compliance can be complicated, especially when trying to decipher the legal, technical and banking language surrounding this topic. CORE aims to make it easier for government organizations to meet PCI compliance and to remove the complexity surrounding program’s requirements. One way we can do that is to provide a PCI compliance … Read more

6 Ways Using Bill Paying Services Increases Citizen Engagement

March 6, 2023February 20, 2023 by Shash Cates

Organizations across industries struggle to engage their customers. We live in an increasingly busy world, meaning it’s increasingly difficult and important to capture your audience’s attention. For government agencies and departments, this means improving the experience across the board to increase citizen engagement. Streamlining billing and payment processes are often overlooked, but they are among … Read more

How Government Municipalities Can Use Bill Paying Service Solutions to Serve Underbanked Citizens

February 28, 2023February 10, 2023 by Shash Cates

In 2019, the Federal Deposit Insurance Corporation (FDIC) surveyed the use of banking and financial services in households. They found that 5.4% of US households were unbanked, the lowest recorded percentage since the survey’s inception in 2009. Accessibility is the main issue for the underbanked. Finding convenient and secure access to banking and bill paying … Read more

Is the Best Free Software for Payment Management Worth It?

February 15, 2023February 2, 2023 by Shash Cates

Automated pay management systems make sense for business. Along with flexibility and security, these systems reduce labor costs and the potential for human error. Once you’ve decided to implement payment management software into your government organization, you must find the perfect fit. After looking high and low for a solution that adapts to your unique … Read more

How Disconnected Payment Processes Hurt Everyone

January 20, 2023January 19, 2023 by Shash Cates

Just as most businesses must prioritize a streamlined payment process for customers, it’s critical for government agencies, departments etc. But what most teams miss is that a disconnected payment process can hurt everyone at the organization, not just your customer or citizen experience. Internal chaos creates challenges for everyone on the team. And the impact … Read more

Utility Payment Processing: A Resource Guide for Meeting Evolving Expectations

December 19, 2022October 24, 2022 by Shash Cates

Living in a rapidly progressing digital age can be challenging. Across every industry, there’s a shift in customer expectations regarding payment processing options. For government organizations, the age-old reliance on a paper payment system design doesn’t cut it anymore. Modern utility payment processing provides a way to solve this issue and better serve your constituents. … Read more

AIC truly puts the ‘IN’ in Indiana

December 16, 2022September 29, 2022 by Geoff Kehrer

Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With over 500 participants, it was a wonderful opportunity to connect with old friends and make some new ones. We were equally impressed with how well the show was organized by the AIC team in terms … Read more

Your Top Choice for Government Payment Solutions: Customer Portals

December 19, 2022September 7, 2022 by Shash Cates

One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is an integral part of the customer experience, which is why it’s more important than ever to approach payment solutions in a modern, seamless manner. Even if government organizations attempt to streamline their payment processes, the options for doing … Read more

Your Guide to Electronic Government Payment Systems: 3 Benefits to Consider

December 19, 2022August 31, 2022 by Shash Cates

Governments often find themselves tied to traditional paper billing methods. However, the world continues to move forward at an unprecedented pace. Payment innovations are central to the Digital Experience Era, and civilians are accustomed to the convenience of these processes. If you’re curious about electronic government payment systems and how they could benefit your various … Read more