Accelerate the Constituent Experience with Better Time to Value

time to value shown with money, calendar and clock

In today’s fast-paced digital world, government agencies seek solutions to enhance efficiency and deliver a modernized experience for its constituents. Automation has emerged as a revolutionary approach to empower governments to reduce delays, speed up operations, and improve how processes are executed. A cutting-edge, automated platform can powerfully accelerate the time to value for citizens … Read more

Prioritizing Property—How Local Governments Can Improve Staff and Resident Experiences

Prioritizing Property

For decades, government agencies and departments have structured their billing and payment processes through the identification of their citizens. In the latest Government Roundtable Series webinar, CORE’s SVP of Development—Alan Pyrz, VP Head of Government Sales—Justin Dillon, and VP of Marketing—Shash Cates unpack how revenue systems can also be structured through property. By prioritizing property … Read more

4 Trends in Healthcare Payments to Watch for in 2022

Trends In Healthcare Payments

The COVID-19 pandemic thrust the healthcare industry into the spotlight. Under intense circumstances, industry leaders pushed themselves to the limits to accommodate an entirely new way of life. What used to be a business largely unmoved by the world’s advances (in comparison to other industries) was now innovating at an unprecedented rate.  They’re shaping the … Read more

What is a Virtual Terminal For Credit Card Processing? Everything You Need To Know

Virtual Terminal

The world of payment processing is shifting every day. With each new technological advance, merchants must accommodate the growing number of payment methods. Finding a credit card processing system that accepts all major credit cards and mobile payments while keeping costs down can be challenging. That’s where virtual terminal payment processing comes in. A virtual … Read more

How Healthcare Payment Models are Shifting in a Pandemic Era

Healthcare Payment Models

To say COVID-19 changed healthcare is an understatement. The pandemic has not only upended the standard patient care approach, but it also has rapidly changed the way healthcare providers process payments. Though the growing pains and uncertainty still loom, one thing is for certain—technology will continue to transform the healthcare landscape. And that includes healthcare … Read more

Healthcare Payment Processing: Everything You Need to Know to Keep Your Patients’ Info Safe

Healthcare Payment Processing

Healthcare providers know that the commitment to keeping their patients’ information safe and secure is a top priority. Whether it’s medical, personal, or financial, data has been notoriously difficult to secure and protect—especially in today’s hyper-connected economy.  The Health Insurance Portability and Accountability Act (HIPAA) mandates the requirements for keeping patient data safe. Included in … Read more

What Are Recurring Payments and Why Should Your Business Have Them?

What Is A Recurring Payment

Many customers prefer to pay their bills on an automated, predictable schedule. If your business does not offer this level of automatic and recurring payments to ensure a customer-centric experience, this article presents the basics of what recurring payments are, how they work, and the benefits they offer to your business and your customers.  What … Read more

A Prescription for Improving the Hospital Pharmacy Revenue Cycle

Robbie and Shea at HCP22 Spring Conference

Hospital pharmacy revenue cycle management is more than easy payment processing and accurate reconciliation. It is critical for reporting patient prescription dispense as directed under legal, industry, and business compliance regulations.  Last month, Robbie Niedergall, Senior Vice President, Sales; Pierre Dupuis, VP Strategic Accounts & Channels; and I met with hospital pharmacy professionals at HCP22 Spring … Read more

What the Heck Is PCI-DSS v4.0?

PCI-DSS v4.0

Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure. On the other hand, those tasked with generating revenue and maintaining compliance expect reconciliation, reporting, and applications to be secure, accurate, and modern. Despite information security and regulatory compliance leading payer and stakeholder trust requirements … Read more

The Utility of Exhibiting at CS Week

Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more