Medical debt is overwhelming patients and saddling them with lasting health issues. Frustrating and outdated billing practices in the healthcare industry can exacerbate the problem. Deciding to switch to paperless billing can take a burden off your patients’ shoulders and streamline your system. There are various benefits to going paperless in healthcare, and in this … Read more
The COVID-19 pandemic thrust the healthcare industry into the spotlight. Under intense circumstances, industry leaders pushed themselves to the limits to accommodate an entirely new way of life. What used to be a business largely unmoved by the world’s advances (in comparison to other industries) was now innovating at an unprecedented rate. They’re shaping the … Read more
We are in the middle of a digital revolution in the private sector. The digital world is evolving rapidly, propelling healthcare providers to look for online solutions. Electronic billing presentment and payment (EBPP) emerged on the scene as a viable option for video meetings, task management, payment processing, and contactless service. So, can the public … Read more
These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some soon-to-be customers! – at Government Finance Officers Association (GFOA)’s first on-site national conference since 2019. We also met with GFOA’s Florida chapter (FGFOA) at their Annual Conference a couple weeks after to begin engaging with … Read more
Self-service technology is everywhere. From parking garage ticketing to grocery store self-checkout, the idea of self-service is omnipresent. It’s common, but increasingly desired. Adding self-service payment to your business is a win-win. Your customers get the experience, and you reap the benefits. What Is Self-Service Payment? Consumers use self-service payment to facilitate payments independently. This … Read more
In 2022, we are all more tied to our smartphones than ever. 74% of Americans feel uneasy when they leave their phones at home, and 47% consider themselves “addicted” to their phones. About half of the world’s population uses smartphones, around 4 billion people. These devices continue to make themselves more relevant to our daily … Read more
Service request management software is one way to make sure the needs of your customers, vendors, and employees are efficiently tracked and resolved, rather than letting concerns fall through the cracks. Here’s your chance to learn more about service request management, including what a service request is and the best strategies for implementing a service … Read more
Technology makes it easier for employees to do their job, but sometimes encouraging employees to adopt the latest tech can feel like pulling teeth. Learn how to introduce new technology in the workplace with these nine steps that will make the process easier. Step 1. Recognize the Need If you’re struggling to introduce technology, it’s … Read more
The world of payment processing is shifting every day. With each new technological advance, merchants must accommodate the growing number of payment methods. Finding a credit card processing system that accepts all major credit cards and mobile payments while keeping costs down can be challenging. That’s where virtual terminal payment processing comes in. A virtual … Read more
*Last Updated: August 16, 2023 A hosted IVR solution can help your company: Find out what a hosted IVR system is, how it works, and the benefits it can provide your company. What Is Hosted IVR? Hosted IVR (interactive voice response) is a cloud-based solution that uses speech recognition and automation to route customer phone … Read more
