What is Electronic Bill Presentment and Payment (EBPP)?

man purchasing electronically

When bills need to get paid, companies have a couple of options for collecting. They can go the old school route and send bills via mail or online and receive electronic payments. Or, there is another option called electronic bill payment and presentment (EBPP), and it allows companies to collect payments through the internet on … Read more

How to Prepare Your Organization to Adopt New Technology

team learning new payment processing software technology

New technology has touched nearly every aspect of the workforce and professional life, helping improve efficiency, productivity, and output regardless of the industry. However, not every organization is ready to make those changes. This is due to several factors, including a lack of preparation and a misunderstanding of the long-term value a solution offers. What … Read more

Increase time-to-payment and overall collections with the right automation

The manual processing of invoices is slow and manually-tasking: from the moment they arrive they need to be processed, coded and submitted for approval before being manually entered into the system-of-record or ERP system. Data entry errors are common and invoices easily misplaced or overlooked. It’s no surprise that invoice processing remains a manual process … Read more

What Is Revenue Cycle Management (RCM) in the Healthcare Industry?

healthcare revenue cycle management concept

Revenue cycle management (RCM) refers to an institution’s financial management process that helps track, identify, collect, and manage incoming payments. This helps businesses foster financial transparency within the company and charge patients the correct amount for the services and healthcare they receive. In healthcare, the definition of revenue cycle management remains the same. It is … Read more

How Government Can Build a Future-Ready, Customer-First Payment Experience

Don’t forget to download the free guides, checklists, and assessments created as part of our government payment experience series: Pay Their Way—A Constituent Billing and Payment Experience Checklist How to Improve Adoption of Your New Digital Payment Option The Ultimate Constituent Payment Experience Questionnaire Physical-to-Digital Payment Experience Transition Checklist How to Reduce the Risk of … Read more

4 Steps to Build a Customer-focused Payment Experience: A Government Guide

Building a more customer-focused payment experience for your constituents? Download our free guide: How to Reduce the Risk of Non or Default Payments for Government Customers > Customer experience is critical for every industry. In retail, curbside delivery and two-day shipping reign supreme, in healthcare, text check-ins and staff friendliness determine patient loyalty, and in … Read more

The Case for Digital Payments: Why Government Should Go Digital

woman using credit card at business

Transitioning from a physical to a digital payment experience? Download our free checklist to stay on track: Physical-to-Digital Payment Experience Transition Checklist > Modern payment expectations are here. And they’re not just here for retail and healthcare and home services. They’re here for government, too. Gone are the days of paper check writing and mailing … Read more

How Local Governments Can Improve Payment Efficiency for Constituents and Treasury Departments

Download our free constituent experience questionnaire > In today’s world, local governments are busy. They’re managing updates from the state, new constituent expectations, and likely wearing more than one hat with multiple job responsibilities falling on the same team. Finance teams within each local government are often processing payments for taxes, corrections, and the DMV. … Read more

What Is Revenue Cycle Management? Everything You Need To Know

revenue cycle management software

In this ultimate guide to revenue cycle management (RCM), CORE covers everything from the basics to get you started to the strategies and solutions that help you overcome RCM challenges and their resulting consequences. Table of Contents Revenue Cycle Management Definition The Purposes of Revenue Management 4 Revenue Cycle Management Benefits 4 Steps in the … Read more

How to Increase Credit Card Payments for Government

Adding a new payment option at checkout? Download our free guide: How to Improve Adoption of Your New Digital Payment Option > For over 70 years, consumers have utilized credit cards as part of their billing and payment experience. And in recent years, credit card usage has only increased. On average, U.S. citizens have at … Read more