Type: Blog Post

Everything You Need to Know About Payment Reconciliation: Software, Process, and Tools

by
man doing payment reconciliation

*Last Updated: August 17, 2023 A balanced account is a hallmark of a well-structured organization, and accurately balancing your agency’s accounts requires following specific steps. While saving receipts or employing a structured spreadsheet can be helpful, verifying your records against your actual financial documents is essential.  A streamlined and accurate payment reconciliation process is crucial … Read more

4 Revenue Reporting Metrics to Improve Government Revenue Cycle Management

by
Woman preparing a revenue management report

Revenue reporting helps government institutions like yours track, identify, collect, and manage incoming payments for services provided. Its purpose is to help your team gain thorough understanding of your organization’s revenue and financial status.  But how does RCM provide valuable information to aid teams in making data-driven decisions?  The answer lies in revenue cycle management … Read more

How to Prepare Your Organization to Adopt New Technology

by
team learning new payment processing software technology

New technology has touched nearly every aspect of the workforce and professional life, helping improve efficiency, productivity, and output regardless of the industry. However, not every organization is ready to make those changes. This is due to several factors, including a lack of preparation and a misunderstanding of the long-term value a solution offers. What … Read more

Increase time-to-payment and overall collections with the right automation

by

The manual processing of invoices is slow and manually-tasking: from the moment they arrive they need to be processed, coded and submitted for approval before being manually entered into the system-of-record or ERP system. Data entry errors are common and invoices easily misplaced or overlooked. It’s no surprise that invoice processing remains a manual process … Read more

What Is Revenue Cycle Management (RCM) in the Healthcare Industry?

by
healthcare revenue cycle management concept

Revenue cycle management (RCM) refers to an institution’s financial management process that helps track, identify, collect, and manage incoming payments. This helps businesses foster financial transparency within the company and charge patients the correct amount for the services and healthcare they receive. In healthcare, the definition of revenue cycle management remains the same. It is … Read more

How Government Can Build a Future-Ready, Customer-First Payment Experience

by

Don’t forget to download the free guides, checklists, and assessments created as part of our government payment experience series: As we wrap our series on adding ease, convenience, and speed to government payments, creating a future-ready and customer-first payment experience, it’s clear that payment trends and constituent expectations are going digital, getting broader, and focused … Read more

4 Steps to Build a Customer-focused Payment Experience: A Government Guide

by

Building a more customer-focused payment experience for your constituents? Download our free guide: How to Reduce the Risk of Non or Default Payments for Government Customers > Customer experience is critical for every industry. In retail, curbside delivery and two-day shipping reign supreme, in healthcare, text check-ins and staff friendliness determine patient loyalty, and in … Read more

The Case for Digital Payments: Why Government Should Go Digital

by
woman using credit card at business

Transitioning from a physical to a digital payment experience? Download our free checklist to stay on track: Physical-to-Digital Payment Experience Transition Checklist > Modern payment expectations are here. And they’re not just here for retail and healthcare and home services. They’re here for government, too. Gone are the days of paper check writing and mailing … Read more

How Local Governments Can Improve Payment Efficiency for Constituents and Treasury Departments

by

Download our free constituent experience questionnaire > In today’s world, local governments are busy. They’re managing updates from the state, new constituent expectations, and likely wearing more than one hat with multiple job responsibilities falling on the same team. Finance teams within each local government are often processing payments for taxes, corrections, and the DMV. … Read more