Time continues to barrel onwards, and the further we get into the 21st century, the more technological innovations come our way. As a result, the question of how technology can increase efficiency is ever-present. Optimizing technology is a key factor in improving your organization. Without technological advancements, we would be ill-equipped to work at the … Read more
To say COVID-19 changed healthcare is an understatement. The pandemic has not only upended the standard patient care approach, but it also has rapidly changed the way healthcare providers process payments. Though the growing pains and uncertainty still loom, one thing is for certain—technology will continue to transform the healthcare landscape. And that includes healthcare … Read more
Events like workshops and conferences can play an essential role in the success of your business. Learn how event management systems can make your event run smoother and create a better experience for your customers. What Is Event Management Software? Conferences and community events can be difficult to manage and organize —and no one has … Read more
Trusting technology to handle customer payments may be challenging. If you run a business that offers a service or product, the question of self-service checkout has probably come up before. This article will explore the pros and cons of a self-service checkout. What Are the Benefits of Self-Service Checkouts? Self-service payment options provide value to … Read more
Healthcare providers know that the commitment to keeping their patients’ information safe and secure is a top priority. Whether it’s medical, personal, or financial, data has been notoriously difficult to secure and protect—especially in today’s hyper-connected economy. The Health Insurance Portability and Accountability Act (HIPAA) mandates the requirements for keeping patient data safe. Included in … Read more
Many customers prefer to pay their bills on an automated, predictable schedule. If your business does not offer this level of automatic and recurring payments to ensure a customer-centric experience, this article presents the basics of what recurring payments are, how they work, and the benefits they offer to your business and your customers. What … Read more
To start increasing profit, it’s essential to understand common challenges in revenue cycle management and other issues that can hinder profit. Revenue management challenges look different for the healthcare, higher education, and government sectors, which have unique struggles due to tight regulations. These are businesses, and optimizing profits is key to continuing to provide quality … Read more
Hospital pharmacy revenue cycle management is more than easy payment processing and accurate reconciliation. It is critical for reporting patient prescription dispense as directed under legal, industry, and business compliance regulations. Last month, Robbie Niedergall, Senior Vice President, Sales; Pierre Dupuis, VP Strategic Accounts & Channels; and I met with hospital pharmacy professionals at HCP22 Spring … Read more
Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure. On the other hand, those tasked with generating revenue and maintaining compliance expect reconciliation, reporting, and applications to be secure, accurate, and modern. Despite information security and regulatory compliance leading payer and stakeholder trust requirements … Read more
Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more
