Organizations across industries struggle to engage their customers. We live in an increasingly busy world, meaning it’s increasingly difficult and important to capture your audience’s attention. For government agencies and departments, this means improving the experience across the board to increase citizen engagement. Streamlining billing and payment processes are often overlooked, but they are among … Read more
In 2019, the Federal Deposit Insurance Corporation (FDIC) surveyed the use of banking and financial services in households. They found that 5.4% of US households were unbanked, the lowest recorded percentage since the survey’s inception in 2009. Accessibility is the main issue for the underbanked. Finding convenient and secure access to banking and bill paying … Read more
Automated pay management systems make sense for business. Along with flexibility and security, these systems reduce labor costs and the potential for human error. Once you’ve decided to implement payment management software into your government organization, you must find the perfect fit. After looking high and low for a solution that adapts to your unique … Read more
Just as most businesses must prioritize a streamlined payment process for customers, it’s critical for government agencies, departments etc. But what most teams miss is that a disconnected payment process can hurt everyone at the organization, not just your customer or citizen experience. Internal chaos creates challenges for everyone on the team. And the impact … Read more
If there’s one thing we’ve learned over the past several years, things can change rapidly in the tech world. And every time we push the boundaries of technology further, we raise consumer expectations. This is a formula that applies to payment processing technology across several industries. Keeping up with those advancements and trends is critical … Read more
We’ve modernized shopping with the click of a button and package delivery the next day. We’ve even modernized the art of ordering takeout. Another click of the button and a delivery right at our doorstep. We’ve managed to modernize nearly everything, from our taxes to drive-thru pharmacies to real-time doorbell monitoring cameras. And yet, many businesses struggle to … Read more
Finding the right payment system for your residents can be a significant obstacle. Many government organizations struggle to overcome the challenge, but CORE has an eBook on this topic that breaks down your options in detail. Read this summary of our eBook to help you determine the best secure payment systems for government organizations. An … Read more
A payment system’s design is one of the most critical components to assess when searching for a platform that ticks all the boxes. You want a system that’ll provide: Flexible payment options Iron-clad security features Robust reporting systems Accurate revenue management However, many bill payment systems don’t offer all of the above, frustrating government organizations … Read more
Customers today expect a certain level of electronic interaction at every point in their journey with a business, which leaves paper-dependent industries scrambling to find solutions. Government agencies and departments are among the most paper-dependent organizations. Considering they have processes rooted mainly in traditional systems (think paper billing, snail mail payment reminders, and manual data … Read more
Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With over 500 participants, it was a wonderful opportunity to connect with old friends and make some new ones. We were equally impressed with how well the show was organized by the AIC team in terms … Read more
