Adding a new payment option at checkout? Download our free guide: How to Improve Adoption of Your New Digital Payment Option > For over 70 years, consumers have utilized credit cards as part of their billing and payment experience. And in recent years, credit card usage has only increased. On average, U.S. citizens have at … Read more
Assess your constituent billing experience with this free checklist: Pay Their Way—A Constituent Billing and Payment Experience Checklist. Download the checklist > The modern-day consumer experience is filled with convenience and speed, especially at checkout. And for government payments, the expectation is no different. Nearly 50% of consumers say they want more than one payment … Read more
Many municipal and state governments are challenged to meet the fast-paced advancement of technology demanded and driven by their citizens. While many citizens are accustomed to shopping online, or filing federal tax returns, booking medical appointments, and paying bills, they often must still access local government services either in person or by phone. While many … Read more
As local and state governments turn to innovation to deliver more value through diverse collaboration, one emerging metric driving forward-thinking solutions is resiliency, or the ability to react and respond to unpredictable events. From global circumstances, natural disasters, or other economic and resource taxing events, take a look how communities and leaders are embracing technological … Read more
