The digital world is evolving rapidly, propelling the public sector toward electronic solutions. Payment processing is a critical part of the constituent experience. While many government agencies still rely on traditional paper billing methods, digital payment systems are a “tried and true” method for everyone, from urban, bustling city offices to constituents living in rural … Read more
These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some soon-to-be customers! – at Government Finance Officers Association (GFOA)’s first on-site national conference since 2019. We also met with GFOA’s Florida chapter (FGFOA) at their Annual Conference a couple weeks after to begin engaging with … Read more
Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more
Don’t forget to download the free guides, checklists, and assessments created as part of our government payment experience series: As we wrap our series on adding ease, convenience, and speed to government payments, creating a future-ready and customer-first payment experience, it’s clear that payment trends and constituent expectations are going digital, getting broader, and focused … Read more
The importance of patient financial responsibility in healthcare—and its significance to hospital revenue models—is unlikely to decrease, and may become even greater. Read more about the true cost of patient payment collections. It’s vital for healthcare facilities to implement more successful methods of collecting on patient self-pay accounts. Consider these four best practices for improving … Read more
