Type: Blog Post

A Prescription for Improving the Hospital Pharmacy Revenue Cycle

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Robbie and Shea at HCP22 Spring Conference

Hospital pharmacy revenue cycle management is more than easy payment processing and accurate reconciliation. It is critical for reporting patient prescription dispense as directed under legal, industry, and business compliance regulations.  Last month, Robbie Niedergall, Senior Vice President, Sales; Pierre Dupuis, VP Strategic Accounts & Channels; and I met with hospital pharmacy professionals at HCP22 Spring … Read more

What the Heck Is PCI-DSS v4.0?

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PCI-DSS v4.0

Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure. On the other hand, those tasked with generating revenue and maintaining compliance expect reconciliation, reporting, and applications to be secure, accurate, and modern. Despite information security and regulatory compliance leading payer and stakeholder trust requirements … Read more

The Utility of Exhibiting at CS Week

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Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more

What We Learned at UAC in Utah 

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John Schmidt, Senior Product Engineer at CORE, and I were fortunate to attend the annual Utah Association of Counties Legislative Management Conference last week in Ogden, Utah. As an account/client success manager, this show allowed me to get some much-needed face time with existing CORE customers, and it provided an opportunity to gather A LOT of good … Read more

How Can Automated Payment Reconciliation Help Your Revenue Management?

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Man doing manual payment reconciliation

Cash flow is the lifeblood of any organization. Accurate record-keeping on your end only goes so far because there may be errors on your bank’s end or extra fees or taxes that are more difficult to track and manage.   Payment reconciliation can help make sense of your organization’s accounts payable and receivable operations. Here’s your … Read more

Healthcare & Government: The Best Software Tools

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The Best Healthcare and Government Software Tools for Project Management, Consumer Engagement, Payment Solutions, and Revenue Management As an executive or leader in the government or healthcare industry, it’s ultimately your responsibility to heal your organization’s aching pain points regarding projects, payments, and revenue management. To accomplish all of this, you and your team rely … Read more

Everything You Need to Know About Payment Reconciliation: Software, Process, and Tools

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man doing payment reconciliation

*Last Updated: August 17, 2023 A balanced account is a hallmark of a well-structured organization, and accurately balancing your agency’s accounts requires following specific steps. While saving receipts or employing a structured spreadsheet can be helpful, verifying your records against your actual financial documents is essential.  A streamlined and accurate payment reconciliation process is crucial … Read more

4 Revenue Reporting Metrics to Improve Government Revenue Cycle Management

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Woman preparing a revenue management report

Revenue reporting helps government institutions like yours track, identify, collect, and manage incoming payments for services provided. Its purpose is to help your team gain thorough understanding of your organization’s revenue and financial status.  But how does RCM provide valuable information to aid teams in making data-driven decisions?  The answer lies in revenue cycle management … Read more

How to Prepare Your Organization to Adopt New Technology

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team learning new payment processing software technology

New technology has touched nearly every aspect of the workforce and professional life, helping improve efficiency, productivity, and output regardless of the industry. However, not every organization is ready to make those changes. This is due to several factors, including a lack of preparation and a misunderstanding of the long-term value a solution offers. What … Read more

Increase time-to-payment and overall collections with the right automation

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The manual processing of invoices is slow and manually-tasking: from the moment they arrive they need to be processed, coded and submitted for approval before being manually entered into the system-of-record or ERP system. Data entry errors are common and invoices easily misplaced or overlooked. It’s no surprise that invoice processing remains a manual process … Read more

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