Making Magic Happen for Government Finance Officers

These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some soon-to-be customers! – at Government Finance Officers Association (GFOA)’s first on-site national conference since 2019. We also met with GFOA’s Florida chapter (FGFOA) at their Annual Conference a couple weeks after to begin engaging with … Read more

Why Self-Service Technology Is Good For Your Business

Self service technology

Self-service technology is everywhere. From parking garage ticketing to grocery store self-checkout, the idea of self-service is omnipresent. It’s common, but increasingly desired. Adding self-service payment to your business is a win-win. Your customers get the experience, and you reap the benefits. What Is Self-Service Payment? Consumers use self-service payment to facilitate payments independently. This … Read more

Text-2-Pay: Is It Right for Your Company?

Text-2-pay

In 2022, we are all more tied to our smartphones than ever. 74% of Americans feel uneasy when they leave their phones at home, and 47% consider themselves “addicted” to their phones. About half of the world’s population uses smartphones, around 4 billion people. These devices continue to make themselves more relevant to our daily … Read more

Revenue Management Challenges That You Can Overcome

Revenue Management Challenges

To start increasing profit, it’s essential to understand common challenges in revenue cycle management and other issues that can hinder profit. Revenue management challenges look different for the healthcare, higher education, and government sectors, which have unique struggles due to tight regulations. These are businesses, and optimizing profits is key to continuing to provide quality … Read more

What the Heck Is PCI-DSS v4.0?

PCI-DSS v4.0

Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure. On the other hand, those tasked with generating revenue and maintaining compliance expect reconciliation, reporting, and applications to be secure, accurate, and modern. Despite information security and regulatory compliance leading payer and stakeholder trust requirements … Read more

The Utility of Exhibiting at CS Week

Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more

All’s Well That’s Sourcewell

Sourcewell Cooperative Purchasing

An RFP is not fun for anybody to respond to. It is not fun to develop either. More than a time-consuming document to write, it is a time-consuming process. Under increasing pressure to achieve goals and reduce costs, oftentimes, RFPs require more time to create, process, and manage. On the other hand, cooperative purchasing agreements … Read more

What We Learned at UAC in Utah 

John Schmidt, Senior Product Engineer at CORE, and I were fortunate to attend the annual Utah Association of Counties Legislative Management Conference last week in Ogden, Utah. As an account/client success manager, this show allowed me to get some much-needed face time with existing CORE customers, and it provided an opportunity to gather A LOT of good … Read more

What Is Revenue Cycle Management? Everything You Need To Know

revenue cycle management software

In this ultimate guide to revenue cycle management (RCM), CORE covers everything from the basics to get you started to the strategies and solutions that help you overcome RCM challenges and their resulting consequences. Table of Contents Revenue Cycle Management Definition The Purposes of Revenue Management 4 Revenue Cycle Management Benefits 4 Steps in the … Read more