Making Magic Happen for Government Finance Officers

These are exciting times for CORE. My team had the opportunity to meet many of our customers – and some soon-to-be customers! – at Government Finance Officers Association (GFOA)’s first on-site national conference since 2019. We also met with GFOA’s Florida chapter (FGFOA) at their Annual Conference a couple weeks after to begin engaging with … Read more

Text-2-Pay: Is It Right for Your Company?

Text-2-pay

In 2022, we are all more tied to our smartphones than ever. 74% of Americans feel uneasy when they leave their phones at home, and 47% consider themselves “addicted” to their phones. About half of the world’s population uses smartphones, around 4 billion people. These devices continue to make themselves more relevant to our daily … Read more

What is a Virtual Terminal For Credit Card Processing? Everything You Need To Know

Virtual Terminal

The world of payment processing is shifting every day. With each new technological advance, merchants must accommodate the growing number of payment methods. Finding a credit card processing system that accepts all major credit cards and mobile payments while keeping costs down can be challenging. That’s where virtual terminal payment processing comes in. A virtual … Read more

What Are Recurring Payments and Why Should Your Business Have Them?

What Is A Recurring Payment

Many customers prefer to pay their bills on an automated, predictable schedule. If your business does not offer this level of automatic and recurring payments to ensure a customer-centric experience, this article presents the basics of what recurring payments are, how they work, and the benefits they offer to your business and your customers.  What … Read more

What the Heck Is PCI-DSS v4.0?

PCI-DSS v4.0

Customer expectations for payment experiences have evolved over time to become what is standard today – simple, fast, and secure. On the other hand, those tasked with generating revenue and maintaining compliance expect reconciliation, reporting, and applications to be secure, accurate, and modern. Despite information security and regulatory compliance leading payer and stakeholder trust requirements … Read more

The Utility of Exhibiting at CS Week

Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more

All’s Well That’s Sourcewell

Sourcewell Cooperative Purchasing

An RFP is not fun for anybody to respond to. It is not fun to develop either. More than a time-consuming document to write, it is a time-consuming process. Under increasing pressure to achieve goals and reduce costs, oftentimes, RFPs require more time to create, process, and manage. On the other hand, cooperative purchasing agreements … Read more

3 Ways to Add Convenience to Your Constituent Billing Process

Assess your constituent billing experience with this free checklist: Pay Their Way—A Constituent Billing and Payment Experience Checklist. Download the checklist > The modern-day consumer experience is filled with convenience and speed, especially at checkout. And for government payments, the expectation is no different. Nearly 50% of consumers say they want more than one payment … Read more