Why Digital Payments: Reduce Overhead & Thrill Your Customers
Learn how an EBPP solution can:
- Lower overhead costs up to 20%
- Build trust by reducing security risks/errors
- Boost productivity by eliminating manual processes
Why might you need to determine whether Electronic Bill Presentment & Payment (EBPP) be the right solution for your organization?
75% of bill payments are flowing through digital channels, a trend that will increase as 54% of survey respondents will only use contactless payment solutions post-pandemic. As customer expectations rise, staff are being asked to do more with less. Now is the time to invest in modernizing your bill payment processes and reconciliation.
$170,000 – the average annual cost for processing paper invoices. End this sunken cost by investing in a solution that supports staff and customers.
6,000 – how many paper invoices one FTE can manually process per year. With EBPP they can process 90,000 payments annually.
60% – Volume of inbound calls that are billing-related. Provide your customers an online self-service portal and add time to your team’s day.
Watch now to better understand why EBPP may be right for your organization and discover how an end-to-end solution can seamlessly integrate into existing websites, portals, communications, and applications.