The Utility of Exhibiting at CS Week

Operating a utility adds layers of complexity that can be daunting for local governments. One especially complex layer? Customer engagement. An online payment platform that lacks ease of use, delivers suboptimal EBPP, and needs more merchant services options results in less customer engagement, lost revenue, and weakened reputation. It thus made sense for CORE to … Read more

All’s Well That’s Sourcewell

Sourcewell Cooperative Purchasing

An RFP is not fun for anybody to respond to. It is not fun to develop either. More than a time-consuming document to write, it is a time-consuming process. Under increasing pressure to achieve goals and reduce costs, oftentimes, RFPs require more time to create, process, and manage. On the other hand, cooperative purchasing agreements … Read more

What We Learned at UAC in Utah 

John Schmidt, Senior Product Engineer at CORE, and I were fortunate to attend the annual Utah Association of Counties Legislative Management Conference last week in Ogden, Utah. As an account/client success manager, this show allowed me to get some much-needed face time with existing CORE customers, and it provided an opportunity to gather A LOT of good … Read more

How to Increase Credit Card Payments for Government

Adding a new payment option at checkout? Download our free guide: How to Improve Adoption of Your New Digital Payment Option > For over 70 years, consumers have utilized credit cards as part of their billing and payment experience. And in recent years, credit card usage has only increased. On average, U.S. citizens have at … Read more

3 Ways to Add Convenience to Your Constituent Billing Process

Assess your constituent billing experience with this free checklist: Pay Their Way—A Constituent Billing and Payment Experience Checklist. Download the checklist > The modern-day consumer experience is filled with convenience and speed, especially at checkout. And for government payments, the expectation is no different. Nearly 50% of consumers say they want more than one payment … Read more